TNM for Healthcare Organizations
Compassionate Care of Self, Colleagues & Patients
The Narrative Method for healthcare professionals builds upon narrative medicine to help physicians, nurses, and staff increase empathy and compassion.
TNM’s powerful toolbox for meaningful communication includes the practice of Narrative A.W.E. (*Awareness *Wonder *Empathy), which teaches participants how to put themselves aside in order to closely listen respectfully without imposing their own beliefs, allowing for a greater appreciation for differences, and unique perspectives.
Better communication among colleagues allows for a clearer understanding of the patient as an individual beyond their diagnosis, reducing errors in directives and handoffs, and improving patient cooperation and compliance with protocols, resulting in better health outcomes.
In our increasingly technological and rapidly changing culture, it is time to emphasize the human side of healthcare for ourselves, each other and our patients.
Learn to give and receive personal stories and accounts of self
Practice close listening and bearing witness without interpretation or judgment
Learn to read verbal and non-verbal cues and communication
Understand how to work with diverse populations from multiple perspectives
Increase social and cultural awareness and respect for individuals and their differences.